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NPS 净推荐值计算器.

根据人数或 0–10 分的原始评分计算净推荐值，附误差范围和分数分布。

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使用方法: NPS 净推荐值计算器

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英语技术说明

The margin of error assumes a random sample of customers. Everything is calculated in your browser; nothing you type is uploaded.

NPS = % promoters (9–10) − % detractors (0–6). The margin of error comes from the variance of that difference.

180 promoters, 70 passives and 50 detractors give an NPS of 43.3, ±8.6 at 95 % confidence.